Patient Center

CONTACT INFORMATION

 

ADDRESS

1000 East Dimond Blvd. Suite 101
Anchorage, AK 99515

PHONE

(907) 349-6932

FAX

(907) 349-6347

Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with one of our optometrists as well as important forms you can complete before your appointment to save time.

We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.

Patient Forms

Please download and fill out each of the following forms. HIPAA Notice of Privacy Practices is required

OFFICE HOURS

  • Monday
  • 9:00AM to 5:30PM
  • Tuesday
  • 9:00AM to 5:30PM
  • Wednesday
  • 9:00AM to 5:30PM
  • Thursday
  • 9:00AM to 5:30PM
  • Friday
  • 9:00AM to 5:30PM
  • Saturday
  • 9:00AM to 3:30PM
  • Sunday
  • Closed

What to Expect

When you arrive at Dimond Vision Clinic, you’ll first receive a warm welcome from our friendly front office team. We will provide you with complete diagnostic testing, including a retinal scan, and field of vision assessment, after which you’ll meet with our doctor to discuss your medical and vision history. We’ll provide you with a thorough eye exam, diagnosis, and prescription for corrective lenses. You’ll then have the opportunity to meet with one of our opticians who can help you choose the right frames and lenses from our extensive optical department.

FAQs

 

How can I protect my vision and eye health?

You probably know that a healthy diet and exercise is important to your overall wellbeing, but eating right and moving regularly is great for your eyes, too! Certain nutrients have been shown to have a positive correlation to eye health, including beta-carotene, vitamin E, and zinc. In fact, recent studies indicate people who have diets rich in green leafy vegetables are at a lower risk of developing age related macular degeneration. Exercise helps you maintain a healthy weight and keep conditions that affect eyesight, such as diabetes, in check.
It’s also essential to have routine eye exams. Children three and over should visit us every other year, while adults and those who wear corrective lenses should visit us every year. If you have diabetes or any other eye disease, we may recommend that you see us more often so that we can properly monitor your eye health.
 

What should I bring to my appointment?

When you come in for an eye exam, you should bring any new patient paperwork, your insurance card, and your prescription glasses. If you wear contacts, bring the box with the prescription information on it. Please feel free to contact our office if you have questions about what to bring to your visit with us.
 

My child already had a vision screening. Why does he/she need an eye exam?

Vision screenings are a great start, but they simply don’t take the place of eye exams. During a vision screening at school or at the pediatrician’s office, you child will be asked to read a series of pictures on a chart from a distance. This can often indicate there is a vision problem that may need further investigation. However, a comprehensive eye exam looks at both the internal and external structures of the eye, the shape of the eye, and the field of vision to help determine if there are underlying factors for vision problems or indicators of eye disease. It’s important that kids age three and older have a thorough children’s eye exam with an optometrist or ophthalmologist at least every other year.
 

I work on a computer all day. Will this affect my vision?

Actually, yes it can. Computer Vision Syndrome (CVS) is a problem that we see quite frequently. Working at a computer for hours on end can cause eyestrain, blurred vision and other eyesight problems. If you’ve noticed a recent change in your vision, contact our office for an appointment. In addition to checking your vision, we can make practical suggestions to help you ease eyestrain and minimize eye fatigue while you work.
 

I have an eye emergency! Can you help?

We see both new patients and existing patients with certain eye emergencies. Our skilled doctors can help remove corneal foreign bodies, which are often tiny particles that fall or are blown into the eye. Symptoms of corneal foreign bodies include redness, swelling, a feeling that something is in your eye, increased tearing, pain, decreased vision, and light sensitivity. It’s important to seek treatment right away, and our office phone is answered at all hours.

If you are experiencing a severe or life threatening emergency, please call 911 or proceed to your nearest emergency room.

Payment Options

Dimond Vision Clinic believes in providing the best value for you and your family. We have products and pricing that aims to accommodate all budgets and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs may be arranged. To learn more about our payment options, please call our office directly.

Our office accepts cash, check, and major debit and credit cards including Discover, MasterCard, Visa, American Express as well as Care Credit.

For more information regarding our Billing and Insurance departments, please email: patientaccounts@dimondvisionclinic.com

Don’t forget to use your:

  • Flexible Spending Plans
  • Health Savings Accounts (HSA)
  • Medical Savings Accounts (MSA)
  • Cafeteria Plans for most of your eye care needs

All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.

Care Credit

The Care Credit card is available to help people pay for health care expenses, often with an introductory period that is interest-free. We accept Care Credit for all of our services. To learn more or apply for the card, visit Care Credit here.

Insurance

Dimond Vision Clinic is a preferred provider for VSP, BCBS, Aetna, and Cigna vision plans. If you have another insurance provider, we are happy to file your forms to maximize your benefits.